The Best Way to Discover Florence: Scavenger Hunt & Self-Guided Tour. Play, learn, and walk! Explore at your own pace with a 100% self-guided activity. Start anytime (24/7) with no guides or schedules. Pause for an authentic gelato or a museum visit and resume whenever you're ready—even the next day. This unique team-building activity is perfect for couples, families, and groups.
The "Complete City" Package Everything you need in one app:
Interactive Game: Solve puzzles and discover 10+ major attractions, plus hidden gems and beautiful spots revealed along the way.
Audio & Text: Listen to our audio guide or read the history/legends of each site.
Insider Tips: Access hand-picked local restaurant and shop recommendations.
What you will visit: Santa Maria Novella, San Marco, Basilica di San Lorenzo, Cathedral of Santa Maria del Fiore (Duomo), Piazza della Signoria, Santa Croce, Uffizi Gallery, Ponte Vecchio, Ponte Santa Trinità, and Piazza della Repubblica.
Not wheelchair accessible
Not stroller accessible
Infants must not sit on laps
Infant seats unavailable
Total Flexibility: Start anytime you want—there is no fixed schedule. You can pause and resume as often as you like.
Weather & Health Guarantee: If bad weather or illness prevents you from going, you can do the tour any other day. You can even contact us to change the tour to a different city!
Technical Requirements: A fully charged smartphone and an active mobile data connection are required. Important: Please disable any VPN and avoid city Wi-Fi, as these will cause the app to malfunction or disconnect.
Essential Gear: We recommend wearing weather-appropriate clothes and comfortable walking shoes.
Audio Experience: You can use your phone’s speaker to listen to the tour, but you are also welcome to use headphones if you prefer.
Support Policy: We offer 24/7 live assistance via worldcitytrail.com/chat. Please note that we do not offer phone support; the chat link is the only way to contact us.
Download the App: Get the World City Trail app from the App Store or Play Store.
Locate Your Ticket Number: Open your booking confirmation PDF. Your login code will be either a 10-digit number, or start with "BR-" followed by 10 digits, or "VIA-" followed by 10 digits.
Log In: In the app, select "Create" and enter your details. Use the ticket number as your Booking Reference.
Timing: Your code becomes active 24 hours before your selected booking date. You will not be able to log in earlier than this.
Customize Your Walk: Once logged in, you can choose your own start and end points and customize your route based on your location.
Instant Help: If you face any issues, chat with us at https://worldcitytrail.com/chat. Please note that we do not offer phone support; the live chat is our only official support channel.
Animals or pets allowed
Public transportation nearby
FI Firenze, 50123, Toscana, FI Firenze